Merra support

The Signature Plan is a subscription through Apple, so you cancel it in your Apple account settings. On your iPhone, open Settings, tap your name, then Subscriptions. Choose Merra and tap Cancel Subscription. You can also get there from Merra: Settings, then Signature Plan, then Manage subscription.

Cancel at least 24 hours before your plan renews to avoid the next charge. Your plan stays active until the end of the period you have paid for.

If you subscribed and Merra shows the free plan, sign in to Merra and go to Settings, then Signature Plan, and tap Restore purchases. Use the same Apple account you subscribed with.

In Merra, go to Settings, then Account, then Delete my account. It happens straight away. Your photos go immediately. Your Meridian, quiz answers and portrait stay in our backups for 30 days, then they go too.

Deleting your account does not cancel a Signature Plan. Apple keeps billing until you cancel it in your Apple subscription settings, so cancel it first.